Recent Posts

Sign Up for our Periodic Informational Newsletter

3/3/2017 (Permalink)

Click the below link to sign up for our periodic informational newsletter.  We send out our newsletter frequently. The newsletter is an informational tool that we use to stay in touch with our SERVPRO friends.  The newsletter provides information about how SERVPRO is different from other restoration/mitigation companies.  We include content on the equipment we use, how we do the work we do, things that are going on in our community, and provide you information to help you be prepared in the event of a disaster. There newsletter also links you quickly to our website for easy access to blog information and before and after pictures of the work that we do. There is also a quick link to our services page so you can learn more about what we do and how we can help you or someone you know when you need us most. Please take the time to click Sign Up and we will put your email on our newsletter list.

Hydroxyl vs Ozone Machines

2/28/2017 (Permalink)

Hydroxyl and Ozone machines both work to eliminate lingering odors, gases, and organic pollutants from the air. We are lucky to have both types of machines.  We put them in homes and businesses to remove pet odor, smoke odor, odor from mold, cooking odor, etc.  There are benefits and draw backs to both types of machines. 


Hydroxyl machines are able to run with living things in the same room.  They remove odor slower then when using ozone machines but you can live and work around a running hydroxyl machine.  Ozone machines can not run with living organisms in the same space.  Ozone machines will work in a few hours where a hydroxyl will need to run for a few days depending on the extent of the odor.  Ozone machines can also bleach wet fabrics and effect rubber. 


Depending on the type of odor you have we will chose the best type of equipment to work best to eliminate the smell. 

Fire and Smoke Do's and Don'ts

2/23/2017 (Permalink)

If you have fire and smoke damage to your property it is hard to not start cleaning yourself.  Please let the professionals help you. 

The Do's

-Keep movement in the building at a minimum.  This helps keep particles from being embedded in carpet and fabrics.

-Wash your hands a lot and be careful not to transfer or wipe soot onto something. It can make it damage the item more.

-If electricity is off empty fridges and freezers and prop doors open to prevent odors. 

-Change your furnace/air conditioner filter but don't let the system continue to run. Turn it off.

Don'ts

-Do not try washing any thing yourself.  You could further rub the soot into the item. 

-Don't shampoo your carpet. Talk to a professional first.

-Don't clean any electronics without contacting a professional.

-Do not consume any food or beverages that may have been effected by the fire, soot, or smoke.

-Do not turn ceiling fans on. This will stir up the soot residue. 

Water Damage Do's and Don'ts

2/23/2017 (Permalink)

Water damage from clean water is much different then contaminated, sewer water.  These do's are only for clean water.  It is important to hire a professional to help you dry out your home after water damage.  With the right tools and pieces of equipment we can properly and safely dry out your home or business and the products with in it.

Do's

-Shut off the source of the water. 

-Turn off electricity

-Remove as much excess water as possible by mopping and soaking up with towels. 

-Wipe excess water from wood furniture.

-Put aluminum foil in between furniture legs and carpet. 

Don'ts

-Enter a room with standing water. There could be a risk of electrical shock. Disconnect all power first.

-Leave rugs and furniture upholstery wet against and sitting on carpets.  The fabrics could bleed between each other. 

-Turn on your television or any other electronic.

-Do not use your household vacuum to try and suck up any water.  They are not made for this.

 

What is a Biohazard Event

2/8/2017 (Permalink)

A Biohazard Event is something effected by human blood, human blood itself, animal waste, human body fluids, microbiological waste, pathological waste, or sharps waste.  Many events that are biohazard related are very emotional.  We take pride in being a locally owned franchise here to help our neighbors.  We clean up after hoarders,  a homicide or suicide, an unattended death, bodily fluids in a vehicle, etc. 

We are here to help you handle these situations safely. We have 5 certified staff to help in properly and discreetly cleaning up and disposing of this material.  Most of our biohazard events are cleaned up at night.  This helps in keeping on looking eyes from becoming too much of a problem.  We use special equipment to find and locate all traces of biohazard material and completely clean up the materials.  You can trust our staff to clean up after your biohazard event in a caring manor.

 

Ready At All Times

2/8/2017 (Permalink)

General Ready At All Times One of our van trucks

We have a promise to our clients. WE ARE READY at all times.  We have a staff of over 40 people ready to help after any size disaster. We have staff on call at night and on the weekends to make sure that when we are needed we are ready.  We have different size vehicles all stocked and fueled ready to leave at a moments notice. We have a very mobilized fleet.  We have cars, trucks, trailers, and van trucks. We have a highly trained staff with crew leaders with over 90 years of combined experience in the mitigation and restoration business.  They maintain certifications in residential and commercial approved structural drying, fire and smoke restoration, odor control, water damage restoration, carpet and duct cleaning, and biohazard.  Our staff is ready to help you.

Large Loss Response Team

2/8/2017 (Permalink)

We are currently the only certified Large Loss Response Team in the state of Iowa.  We have the equipment, employees, and connections to help in even the largest disaster.  We promise to be ready when you need us.  Our equipment is always fueled, tested, loaded.  We have on call staff 24 hours a day.  We have a trailer loaded with our desiccant and a dedicated generator to run it at all times.  This desiccant is a 5,000 cfm piece of equipment for dehumidification.  We have air movers and large portable dehumidifiers for drying a structure.  We have large air scrubbers and different ozone machines for removing odor. A large loss is a loss valued at over $50,000 in  mitigation or remediation work.  Every loss is managed by a commercial operations manager to help ensure seamless communication and timely mitigation.


Our employees are trained residential and commercially for any size disaster.

Ultrasonic Machine

2/8/2017 (Permalink)

Cleaning Ultrasonic Machine Ultrasonic Machine

Our Ultrasonic Machine is located in our Iowa City office. This machine is used to clean many different items including items damaged by mold or soot.  We can clean some electronics, jewelry, guns, family heirlooms, light fixtures, porcelain dolls, etc. 


The benefits of Ultrasonic cleaning are;


Offers a deep and even clean


Very delicate cleaning for those delicate items


High speed and energy efficient cleaning


Minimal chemicals


Ultrasonic works with high-frequency ultrasonic vibrations, along with the special cleaning solutions, to create the effect of millions of tiny bubbles which breakdown contaminants off the target surface without the need for scrubbing.


If you have an item that you would like to have deep cleaned with our ultrasonic machine just let us know.


Even if you don't have fire and water damage at your home and you just need an item deep cleaned, feel free to bring it in and we will be happy to clean the item quickly and thoroughly for you. 


 

Emergency Ready Profiles

2/7/2017 (Permalink)

We offer a service of helping businesses develop an emergency ready profile for their business at no cost.  We offer a free app to also maintain this critical contact and property information electronically in advance, where it can be accessed with a mobile device in seconds if a disaster strikes, also free.  This information can be shared very easily with staff.   This ERP includes information about emergency contact numbers, priority and high/risk area, shut off valve locations, insurance contacts, and more.  We believe in helping to reduce property damage when a disaster occurs.  We provide a paper copy, emailed copy, and the app copy of the Emergency Ready Profile for easy access by all employees.  We believe in being proactive not reactive to an emergency situation.  These profiles are proven to help reduce the amount of damage that occurs if kept current and utilized. Call and schedule your appointment with one of our great staff to help develop your FREE Emergency Ready Profile.

2017 CE Classes in Iowa City/Coralville Areas

2/6/2017 (Permalink)

We are excited to announce that our CE Classes for Spring AND Fall are now available and waiting for you to get signed up!


We are offering more classes this year (morning and afternoon options) and also options for all-day classes to better accommodate you and your schedule! We hope to see you this year!


The website link can be found below, but here is a breakdown of our classes in the Iowa City/Coralville area this year:


http://SERVPRO2017ceclassschedule.eventbrite.com


 


1)  Course Topic: Ethics & Truth (SPRING Morning Session) (9:00am-12:00pm)

 

Date: Wednesday, April 12th, 2017

Registration: Begins at 8:30 AM

Credit Hours: 3

Instructor: Todd Davis, CIC

Course ID #: Pending Filing Processing

Cost: $25.00

 

Location: The Coralville Marriot Hotel
300 E 9th Street, Coralville, IA 52241

 

 

2) Course Topic: Winners & Losers: The E & O Story (SPRING Afternoon Session) (12:30pm-4:30pm)

 

Date: Wednesday, April 12th, 2017

Registration: Begins at 12:00 PM

Credit Hours: 4

Instructor: Todd Davis, CIC

Course ID #: Pending Filing Processing

Cost: $25.00

Location: The Coralville Marriot Hotel
300 E 9th Street, Coralville, IA 52241

 

 

3) Course Topic: Cowboy Ethics (FALL Morning Session) (9:00am-12:00pm)

 

Date: Wednesday, September 20th, 2017

Registration: Begins at 8:30 AM

Credit Hours: 3

Instructor: Todd Davis, CIC

Course ID #: Pending Filing Processing

Cost: $25.00

Location: The Coralville Radisson Hotel
1220 1st Ave, Coralville, IA 52241

 

 

4) Course Topic: Winners & Losers: The E & O Story (FALL Afternoon Session) (12:30pm-4:30pm)

 

Date: Wednesday, September 20th, 2017

Registration: Begins at 12:00 PM

Credit Hours: 4

Instructor: Todd Davis, CIC

Course ID #: Pending Filing Processing

Cost: $25.00


 

Location: The Coralville Radisson Hotel
1220 1st Ave, Coralville, IA 52241


Lunch is provided for all attendees (12PM-12:30PM)—come half an hour before for registration

There are afternoon options available on the same dates as the morning sessions at the same location. If there is an interest to participate in a whole day of CE Class sessions, remember to register for both the morning and afternoon classes (a whole day session is $50.00)