Michele Presley is our Business Development Manager, and she had an excellent opportunity to work alongside other SERVPRO marketing experts for a Marketing Symposium in Missouri. The group came together to brainstorm with participants on what has been a proven success in each of their local markets such as:

• Developing Plans
• Knowing Your Protentional ROI before and an event
• Creating a SWOT analysis 
• Creating and Executing goals
• Finding the right Sales and Marketing Representatives

As a team, we feel so proud that one of our marketing managers can help lead others in a way that will provide great success in their own local markets. 

Equipment Knowledge - Our portable temporary heaters are able to provide heat to a structure. These heaters are set outside the structure and the hot air is ducted into the building through flexible tubing.  This particular heater pumps out 88,000 btu of heat. We use these after a fire and/or water loss in the winter months.  We use them to heat the building to improve the working environment, introduce energy for improved drying conditions, and maintain the integrity of the structure so further damage doesn't occur such as broken water lines.  Providing heat to a structure is a vital part of the mitigation process in the winter months. 

We celebrated 8 years of being a team on December 1st.  The team came together to celebrate all the goals we achieved in 2017 and go over the new goals for 2018.  We are a growing team that believes in caring first for our clients needs that have just gone through a disaster.  It makes us who we are.  We heard from our SERVPRO trainer Mike Fuller as well as celebrated 5 years of service for 4 outstanding employees.  We are excited for 2018.

Our large loss team was on site working hard to help another business get back open and back to business quickly!

Disaster doesn't have a schedule. It doesn't happen between 8 and 5. It happens anytime and that is why we are available 24/7. Give us a call any time of day when disaster strikes.

We believe in training.  We attended the SERVPRO national convention in Seattle Washington in June of 2017 to learn about our industry and how to grow and be a better restoration company for our clients.  We attend the national convention every year and we have our staff attend multiple trainings a year to increase our teams knowledge to better serve you.  You can trust us to make it "Like it never even happened."

Our marketing team enjoys going to events of our clients and talking about SERVPRO and talking about all the services we provide and how we can help their businesses. This vendor booth was set up at a hotel property management conference. We talked about ERP'S and how we can do more for their properties like providing carpet and duct cleaning along with the water and Fire mitigation.

All of our staff; from the office administration, technicians, estimators, marketing team, and upper management we are all Professionals in our industry, providing you, our client, with the best Service. If at any time you don't receive the service you should, let us know and we will commit to providing the type of service you desire.

These are just a few of our air movers and dehumidifiers.  We use these units to move air and remove humidity from a space.  These units are tested regularly and maintained for top performance at all times.  They are ready to be mobilized and set up quickly to minimize the property damage that may occur after a loss.

Watch for this SERVPRO vehicle in your area.   Our marketing team enjoys stopping by to say hi and tell you all about our services and how we can help. "Like it never even happened"

This is our Ottumwa Office located at

201 Osage Dr, Ottumwa, IA 52501

Our Ottumwa office staff provides our list of services to Ottumwa, Oskaloosa, Centerville Fairfield, Sigourney and the surrounding areas.