What our Customers say...
Maxine had an electrical fire. She wrote to our SERVPRO about our employee, Tracy. Tracy is our warehouse supervisor who handles the pack outs and cleaning of our customers belongings.
"Keep up the good work, especially your Tracy. Thanks. She is the best and knows her job"
Had a water damage at our house due to a washing machine line breaking. The SERVPRO team was extremely helpful during a stressful time. The team kept us updated throughout the entire process. Thank you.
SERVPRO is MARVOULOUS. I had 28 music boxes you returned after being cleaned without damaging a one. Sylvester and Twitty Bird music box with all detail was safe.
July 12th in crawl space of my house I had a fire. Lots of water to put out fire. Then got black mold in the house because it took a while to get all the estimates back. SERVPRO came and removed 80 boxes that they could clean and save. They did a great job. Now I just have to sort through all my returned boxes. They are so very helpful and did a great job. I don't know what I would have done without all the people at SERVPRO.
Our basement flooded from a broken city water pipe. Water covered whole basement. Called SERVPRO in afternoon. They are about an hour away. They came and worked well into evening. Basement drains eventually drained water. They removed and disposed of carpet pad in plastic bags, loosened paneling to allow air circulation behind it, and set up their dehumidifiers and fans before going home. They took pictures of damages and forwarded them to our insurance company. We only had to be here to let them in. They did an excellent job from start to finish.
What a wonderful blessing to stay in our home without burning eyes and coughing as a result of the black mold; you and your group did a wonderful job of eradicating the mold. We especially appreciate the fact that you were able to pull all of this off while we were gone out of state. Leslie got Ben Franklin out yesterday afternoon regarding the water leak and they are taking care of it.....thank you for the heads-up. I also greatly appreciate how you kept me in the loop during the process...it is greatly appreciated as well. I will highly recommend SERVPRO to any of my friends, family and contacts.
Thank-you again to all of you who were involved with assisting me with my water damage. You all are pros and help take the stress level down during a very stressful time! John and Keiffer, the demolition crew did an outstanding job of answering my questions and taking great care that my newly refinished oak floor was not damaged with the demo of wet plaster and drywall.
Not too much impresses me, but your team was fantastic. Got in, worked hard, got done. I have already bragged about your service to people that I have discussed my water problem with. I have posted my positive experience on Facebook for all to see. A special thanks to Clinton. I will keep Clinton and SERVPRO on speed dial! Thank you very much!
Very professional and prompt service.
Lauren, Brian, and SERVPRO Team, Thank you for your support and excellent communication during our turnover period! We appreciate all you do!
They were great!
Thank you for sending Jerry and Brian to clean our carpets last week. They were very professional and did a great job reviewing our stains and trouble spots in the carpet. Even when they had trouble with the extraction machine, they remained calm and explained what was happening and they were getting another truck over if needed. I just wanted you to know you've got a great crew and I appreciate the great job they did! Thank you
Thank you! Your guys were so nice, efficient, and always took the time to answer questions. You made our awful situation much better! Thanks again!
I rate equally high the OUTSTANDING follow up services, and also the final cleaning done so well! The administrative team were all professional and very helpful and excellent through the whole process! "10's" and many thanks to all!
I wanted to write and let you know how pleased Cheryl and I were with the great job everybody performed in cleaning the 98 windows we have in our house. Not only did your entire crew get the windows and screens spotless, they also did a magnificent job in getting the sills looking new again. In addition to the wonderful service, the job was finished in less that half the time SERVPRO initially estimated, and did so without compromising the cleaning.
[I have not] seen such professional, polite workers like them in a long time. They were so friendly and professional and [I] was impressed.
We really appreciate all your help the last few months and we really enjoyed working with you. Happy holidays to you, your family at home and at SERVPRO.
Thank you. The carpets look AMAZING! I will recommend you to anyone looking for a professionally cleaned carpet in the area.
Thank you all so much for the work you did cleaning up our basement after our big water spill. Thank you for sticking with us and showing up everyday until the job was completed We certainly will recommend you guys to anyone needing this great service!