This bear had soot damage due to a fire. Our employees took loving care of a families precious treasure and we were able to return it to its beautiful original quality. This bear was one that was very important to the family and we used dry and liquid products on this bear to return it to its original quality before the fire that occurred that damage it. We were lucky to save many other personal belongings from this property but this one was one of the families favorites. The family was very thankful and we were so very happy to help. "Like it never even happened"