Recent Why SERVPRO Posts

Certified: SERVPRO Cleaned - a defensive cleaning program

5/18/2020 (Permalink)

Table tent sings describing the certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  •     Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  •     Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for the cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  •     Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Iowa City/Coralville today for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

We are Here for You

4/23/2020 (Permalink)

Here to help. Two people looking at each other. We are always here to help no matter the size of the disaster.

We know these times have been trying for each and every one of us. There are many unknowns and we want to help provide peace of mind. We are still open 24/7, helping with any disaster that hits your home or business. We, here at SERVPRO of Iowa City/Coralville, want to help you no matter the size of the disaster. We are IICRC trained and ready with whatever is needed for fire, water, and mold damage. Our team has 24 Hour Emergency Service for when problems need to be dealt with immediately. With this time of uncertainty, we are continuing our cleaning and sanitization services. We offer a ULV fog to disinfect service as it quickly and efficiently covers surfaces. The product’s dwell time is only 10-15 minutes, but we recommend that you are out of the facility for four hours to let the product settle and have the scent dissipate since it is a cleaning product that is dispersed all throughout the property. We also offer sanitizing services for porous surfaces such as carpets/rugs, and we offer disinfection services for nonporous surfaces. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.  Our SERVPRO of Iowa City/Coralville can perform a proactive cleanup that involves facility or structure cleaning and disinfecting by calling 844-965-0001We know these times have been trying for each and every one of us. There are many unknowns and we want to help provide peace of mind. We are still open 24/7, helping with any disaster that hits your home or business. We, here at SERVPRO of Iowa City/Coralville, want to help you no matter the size of the disaster. We are IICRC trained and ready with whatever is needed for fire, water, and mold damage. Our team has 24 Hour Emergency Service for when problems need to be dealt with immediately. With this time of uncertainty, we are continuing our cleaning and sanitization services. We offer a ULV fog to disinfect service as it quickly and efficiently covers surfaces. The product’s dwell time is only 10-15 minutes, but we recommend that you are out of the facility for four hours to let the product settle and have the scent dissipate since it is a cleaning product that is dispersed all throughout the property. We also offer sanitizing services for porous surfaces such as carpets/rugs, and we offer disinfection services for nonporous surfaces. We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention.  Our SERVPRO of Iowa City/Coralville can perform a proactive cleanup that involves facility or structure cleaning and disinfecting by calling 844-965-0001.

We Are Cleaning Experts

3/18/2020 (Permalink)

A man in a tyvek suit cleaning a wall We are "Ready for whatever happens." And we can come anywhere to help.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  •     Kitchen/Food Areas
  •     Bathrooms
  •     Schools/Classrooms
  •     Offices
  •     Retail Spaces
  •     Water Fountains
  •     Shelving/Racks
  •     Sales Counters
  •     Carpets and Rugs
  •     Stair Handrails
  •     Elevator Cars
  •     Playground Equipment
  •     Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Iowa City/Coralville, 844-965-0001

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We Have a Product for That

11/7/2019 (Permalink)

three green vehicles We have our product ready to go for you.

For all the messes, stains, spills, and bad weather that life brings, SERVPRO of Iowa City/Coralville has a product for any and every cleaning situation at any caliber. This includes but not limited to a sewage job, fire disaster, mold, carpet cleaning, a job that includes blood or even a situation with graffiti. SERVPRO comes ready with the products specially formulated by SERVPRO scientists needed for any of those situations, eliminating any stubborn situation. Our specialty products make us one of the leading companies with our attention to customer needs and product details. We train our technicians, so they know how to properly and, most importantly, safely utilize the products. We are prepared for any situation, keeping all our equipment and product stocked, and we make sure that the homeowner or business owner is happy with the results when we leave. You can trust SERVPRO of Iowa City/Coralville to follow IICRC recommended guidelines when cleaning for a client, keeping the client’s safety as our main priority. We have eco-friendly products available to satisfy all our customers. When coming into the home or commercial space, we work efficiently to get the residents back to day-to-day life.

We Are Ready For All Types of Weather

10/31/2019 (Permalink)

A green van Our vehicles are packed and loaded for any disaster.

SERVPRO works to achieve preloss conditions for every disaster we encounter. It’s our vow to meet customer needs and make the customer feel at ease throughout the process. Our aim is to be quick yet efficient, so the customer can get back to day-to-day life. SERVPRO of Iowa City/Coralville aims to do this by maintaining professionalism throughout the whole process. With our expertise, we can make the customer feel more at ease during such a stressful and overwhelming time. No matter what the weather brings know that SERVPRO of Iowa City/Coralville is here to help. You have worked hard to make your house a home. At SERVPRO of Iowa City/Coralville, we are here to help you restore your home and personal contents. We are diligent and hard working to get the client back into the home. The reason to hire a professional team when you are needing deep cleaning service is because of our precision and attention to detail.  Our trained staff brings with them the best materials, equipment, and chemicals in the business for any situation whether it is a fire, water, sewage, mold, post construction, or general cleaning job. We are prepared for any situation and we make sure that the homeowner or business owner is happy with the results when we leave.

SERVPRO Training

10/30/2019 (Permalink)

Man holding a clipboard and directing other employees holding work fans. Training helps to make sure that you are getting the best possible service.

SERVPRO stands as one of the leaders in fire and water restoration with locations to assist across the country. What makes SERVPRO continue to be a top player is our commitment to our wide variety of services by bolstering them with extensive training and certifications. Training is a vital piece of this industry where people’s personal belongings and homes are being dealt with. The team stays up-to-date on not only requirements but also the newest technology and software programs. The SERVPRO of Iowa City/Coralville team maintains several certifications under the Institute of Inspection Cleaning Restoration Certification (IICRC). These include Water Removal Technician, Odor Control Technician, Fire and Smoke Technician, Carpet Cleaning Technician, and Health and Safety Technician among many others. This allows the team to be fully prepared for any scenario, highlighting our ability to assess the disaster to make it “Like it never even happened.” SERVPRO has been able to tailor products and cleaners for a multitude of scenarios due to the team keeping ahead with technology and news. SERVPRO of Iowa City/Coralville is committed to a solutions-based mentality and continuing to grow our knowledge and certifications to help when the time calls.

Why SERVPRO

10/8/2019 (Permalink)

All of the Iowa City/Corallville team standing in front of the SERVPRO building. The many faces of our Iowa City/ Coralville Team!

SERVPRO of Iowa City / Coralville professionals undergo extensive training and certification to ensure the team exceeds the industry standards. Whether it’s a small leak or a major disaster, our team is ready to handle the issue. The SERVPRO team genuinely cares about each and every customer and work to get them to preloss conditions in most cases. Every member is proud and passionate about the work they do for every customer. 

SERVPRO has a 24-Hour Emergency Service that provides help for those who need it.

SERVPRO provides detailed estimates that clearly list all services to be performed which helps to eliminate unforeseen surprises. Once the estimates have been approved, trained professionals will arrive in fully stocked vehicles to not only mitigate the problem but also to protect the structure and contents.

S – Service that exceeds the competition

E- Excellent communication throughout the process

R- Restoring property back into its pre loss state.

V- Vow our pledge to meet customers’ needs

P- Professionalism displayed with all team members.

R-Respected and Recognized as the industries leader

O- Outstanding Customer Service

The Technology Sets Us a Part When Performing Mitigation Work

5/24/2019 (Permalink)

At SERVPRO of Iowa City / Coralville we are using the latest in technology to help us perform mitigation services.

Moisture mapping technology is used to give you the best options available to get you back to "Like it never even happened."

We also do in house training on a regular basis to keep even our senior technicians fresh in the field. We look to organizations such as the Institute of Inspection Cleaning and Restoration Certification (IICRC) and Restoration Sciences Academy to learn proven techniques that work.

Our biggest piece that sets us apart would be our detailed moisture mapping, documentation, and thorough inventory processes. We have great people who make these things work behind the scenes and it makes the difference if you were to compare. See more by visiting https://tinyurl.com/y42okayc

SERVPRO partners with the local Red Cross

4/22/2019 (Permalink)

We believe in prevention and preparation.  It is a natural fit for SERVPRO to work with the local Red Cross chapters.  Both SERVPRO and the Red Cross have the gift to be able to help people in their time of need so it is a natural fit for us to support each other.  SERVPRO of Iowa City / Coralville is hosting the 2019 Sound the Alarm Campaign at our location in our Des Moines office on May 3rd.  Please come out and volunteer.  You can register from our Facebook page.  The Sound the Alarm Campaign is a program to install free smoke detectors supplied by the Red Cross in peoples homes.  SERVPRO staff and others will be going out to install these detectors.  Smoke detectors save lives and we are so lucky to help with this great initiative. 

Professional Cleaning Service

11/16/2018 (Permalink)

The reason to hire a professional when you are needing deep cleaning service is in the attention to detail.   Our trained staff bring with them the best materials, equipment, and chemicals in the business for any situation wether it is a fire, water, sewage, mold, post construction, or general cleaning job. We are prepared for what ever the situation and we make sure that the homeowner or business owner is happy with the results when we leave. The attention to detail is important so that the buildings health and safety is ready for occupants. There are times when we have cleaned after a storm and it is vital to make sure that no glass or insulation remain in the structure. Our clients safety is our number one concern. You can trust SERVPRO of Iowa City/Coralville to follow IICRC recommended guidelines when cleaning for a client.  We are here to help. 

We Know How To Turn Up The Heat - Water and Fire Referral Cook Outs

10/26/2018 (Permalink)

SERVPRO of Iowa City/Coralville's General Manager, Billy, knows how to turn up the heat. We enjoy cooking and thanking those that refer clients to us. When water or fire damage affects a clients home it can be a devastating experience. We have built fantastic relationships with wonderful insurance companies, realtors, fire departments, property managers, and others that will refer their friends to us when damage happens.  They put their trust in us to take care of them when it matters most. We thank those that refer work to us by providing lunch. We know that they appreciate our trained staff quickly and efficiently taking care of their friends and we appreciate them for referring the work to us. We love to get behind this large grill and cook up some great food.

We Have A Cleaning Product For All Situations

10/26/2018 (Permalink)

SERVPRO of Iowa City/Coralville has a cleaning product for any cleaning situation. Weather you have a sewage job, a fire job, a mold job, a carpet cleaning job, a job that might have some blood, or a job that has graffiti. We have a product specialty formulated by our scientists at SERVPRO that will be able to help remove that stubborn situation. We are here as your premier cleaning company to make it "Like it never even happened." We have products stocked and ready on our shelves all the time and our trained technicians know how to safely and properly use these resources to treat the most stubborn of situations. We have environmentally friendly "green" products as well. We have deodorizes and air fresheners also. You can depend on SERVPRO to take care of you, your home, business, carpets, upholsteries, etc. Give us a call today with your stubborn cleaning needs.

We Believe Training Is Vital To Success In Restoration

10/26/2018 (Permalink)

Members of our team recently received training from our Program Coordinator, Nita.  Training is vital in our industry. Things are constantly changing. Our team needs to stay up on the newest technology as well as the newest information and requirements from insurance companies. She trained on the use of our proprietary software program that we utilize in the field to collect and record data in regards to clients losses. This information forms the story of the loss for insurance companies and the client for documentation. It is vital to record the information in regards to affected materials and the process of restoring the affected materials. Our team has weekly Monday production meetings to go over any thing of importance but we also do more in depth trainings like these as needed to keep us up to date on information and well informed to make sure we are always ready to help our clients with the most up to date information.