24/7 Emergency Service
SERVPRO of Iowa City / Coralville Employee Photos
Brian
Brian is the owner, operator, and team leader who puts all the pieces together to ensure the franchise's success.
Andrea
Andrea is our Director of Human Resources for SERVPRO of Iowa City/Coralville.
She works closely with our employees and helps with our training process. If you are interested in being apart of our team you can always send your resume to andrea@SERVPRO.me.
Billy
Billy is the General Manager at SERVPRO of Iowa City/Coralville. He has been with SERVPRO for almost ten years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):
- Water Removal Technicians
- Upholstery and Fabric Cleaning Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Carpet Cleaning Technician
- Master Fire and Smoke Restorer
- Structural Drying Technician
- Health and Safety Technician
- Journeyman Textile Cleaner
- Mold Remediation Supervisor
He maintains his OSHA 10 Hour Certification as well.
Dan
Dan is our General Manager for reconstruction at SERVPRO of Iowa City/Coralville.
He ensures annual divisional initiatives that align with company initiatives are completed. Ensure a quality team of adequately trained employees produces jobs completed according to SERVPRO® franchise procedures and processes. Supervise, monitor, and communicate with management staff to stay updated on assignments, documentation, budgeting, and customer issues.
Shawn
Shawn is our Operations Manager at SERVPRO of Iowa City/Coralville. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Damage Technician
- Odor Control Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Health and Safety Technician
- Carpet Cleaning Technician
He maintains his OSHA 10 Hour Certification as well.
Lauren
Lauren is the office manager for SERVPRO of Iowa City/Coralville.
She provides leadership to office staff to ensure jobs are completed according to SERVPRO procedures and manages/monitors the KPM status for the company.
Jesse
Jesse is the HR Generalist for the SERVPRO of the Iowa City/Coralville.
He works alongside Andrea to help support Human Resources by hiring the best candidates for the position.
Tiffany
Tiffany is our Scheduler at SERVPRO of Iowa City/ Coralville.
She schedules incoming water, fire, mold, carpets, and duct jobs, organizes and prioritizes the daily technician/subcontractor schedule, and dispatch estimators/technicians to jobs throughout the day.
Hannah
Hannah is our Office Assistant at SERVPRO of Iowa City/Coralville.
Hannah receives and enters lead calls and job referrals (FNOL). She also receives general phone calls while documenting calls for the weekly call log reports.
Brian
Brian is a Project Manager and our Lead Trainer at SERVPRO of Iowa City/Coralville. He has several years of experience and has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Carpet Cleaning Technician
- Applied Microbial Remediation Technician
- Fire & Smoke Remediation
- Health and Safety Technician
- Odor Control
- Applied Structural Drying
He maintains his OSHA 10 Hour Certification as well.
Mike
Mike is a Project Manager with SERVPRO of Iowa City/Coralville.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
- Applied Structural Drying Technician
- Carpet Cleaning Technician
- Odor Control Technician
He maintains his OSHA 10 Hour Certification as well.
Mike is one of our lead fire estimators.
Thomas
Thomas is one of our Project Managers here at SERVPRO of Iowa City/Coralville.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Damage Restoration
- Applied Structural Drying
- Applied Microbial Remediation
- Trauma & Crime Scene
- Commercial Drying Specialist
Ryan
Ryan is one of our Project Managers here at SERVPRO of Iowa City/Coralville.
As a Project Manager, he will lead the production team and review all job paperwork (scope, estimate, etc.) to ensure staff is ready to do the job efficiently and within compliance.
Traci
Traci is a Project Manager for SERVPRO of Iowa City/Coralville.
She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Applied Structural Drying Technician
- Fire and Smoke Restoration Technician
She maintains her OSHA 10 Hour Certification as well.
She is in charge of our clients pack out, content organization and content cleaning. She is very knowledgeable and has a lot of empathy for the job that she does. She takes a lot of pride in having our customers trust her in the cleaning of their belongings.
Nita
Nita is the Program Work Specialist for SERVPRO of Iowa City/Coralville.
She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Carpet Repair and Reinstallation
- Water Damage Restoration
- Master Textile Cleaner
- Journeyman Water Restorer
- Color Repair
- Journeyman Fire and Smoke Restorer
- Odor Control Technician
- Carpet Cleaning Technician
- Upholstery and Fabric Cleaning Technician
- Commercial Carpet Maintenance
- Applied Structural Drying
She maintains her OSHA 10 Hour Certification as well.
Wayne
Wayne is our Shop Technician at SERVPRO of Iowa City/Coralville.
He ensures that the office maintains a pristine condition. He works on plumbing but also helps our office with cosmetic projects that require his handyman skills.
Norma
Norma is our Cleaning Technician at SERVPRO of Iowa City/Coralville.
Her position entails cleaning and deodorizing contents/structures daily for residential and commercial facilities.
She is also very familiar with the product directions and the Material Data Safety Sheets, which contain how to use and apply them.
Denise P
Denise is our Cleaning Technician at SERVPRO of Iowa City/Coralville.
Her position entails cleaning and deodorizing contents/structures daily for residential and commercial facilities.
She is also very familiar with the product directions and the Material Data Safety Sheets, which contain how to use and apply them.
Michele
Michele is the Marketing Manager for SERVPRO of Iowa City/Coralville. She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
She is also HIPAA certified.
Lisa
Lisa is a Marketing Representative for SERVPRO of Iowa City / Coralville.
Lisa meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness.
Lisa has had a strong background as a real estate agent for many years in Iowa and California!
Jacob
Jacob is one of our Digital Marketing Support Coordinator at SERVPRO of Iowa City/Coralville.
He performs all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, essential measurement, scoreboard, and marketing/sales plan updates. He also maintains Franchise web and social sites. He conducts Center of Influence (COI), facility, and critical account research. Sets up, manages, and participates in Franchise marketing and community involvements events
Ronda
Ronda is a controller at SERVPRO of Iowa City/Coralville.
As Controller, Ronda is responsible for all accounting-related activities of the company. Ronda has been part of the SERVPRO restoration industry for over 12 years.
She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician.
Tania
Tania is a part of the SERVPRO of Iowa City/Coralville team as the Accounting Assistant and has been with the company since 2020.
She is responsible for accounts receivable and assisting customers with questions about their accounts.
Carrie
Carrie is a part of the SERVPRO of Iowa City/Coralville team as our Accounts Payable Specialist.
Carrie communicates with our vendors, processes bills and payments, credit applications, and also assists with our reconstruction division.
Jeremy
Jeremy is our Training Coordinator for SERVPRO of Iowa City/Coralville.
We are excited to announce that Jeremy was recently promoted to this new role!
He travels to all of our franchise locations to manage and facilitate training for all SERVPRO production staff, following a pre-determined learning path.
Christina
Christina is a Job File Coordinator for SERVPRO of Iowa City/Coralville.
She performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.
Jasmine
Jasmine is a Job File Coordinator for SERVPRO of Iowa City/Coralville.
She performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.
Matt
Matt is a Job File Coordinator for SERVPRO of Iowa City/Coralville.
He performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.
Frank
Frank is our Reconstruction Superintendent at our SERVPRO of Iowa City/Coralville.
As a Reconstruction Superintendent, Frank is responsible for the day-to-day management of construction projects. He is also responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
Shawn
Shawn is one of our Reconstruction Superintendents at SERVPRO of Iowa City/Coralville.
As a Reconstruction Superintendent, Shawn is responsible for the day-to-day management of construction projects. He is also responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
Josh
Josh is one of our Reconstruction Superintendents at SERVPRO of Iowa City/Coralville.
As a Reconstruction Superintendent, Josh is responsible for the day-to-day management of construction projects. He is also responsible for delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.
Lisa
Lisa is our Reconstruction Project Manager for SERVPRO of Iowa City/Coralville.
As a Reconstruction Project Manager, she is responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.
Jacob W.
Jacob is a Reconstruction Project Manager for the SERVPRO of Iowa City/Coralville.
As a Reconstruction Project Manager, he is responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.
Dustin
Dustin is a Reconstruction Project Manager for the SERVPRO of Iowa City/Coralville.
As a Reconstruction Project Manager, he is responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in reconstruction services.
Marlys
Marlys is a Reconstruction Job File Coordinator at SERVPRO of Iowa City/Coralville.
She is responsible for maintaining job files from the start to finish of a mitigation or restoration job. She tracks estimates, job progression, billing, client communication and more
Bob
Bob is a Production Technician with SERVPRO of Iowa City/Coralville.
He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):
- Water Removal Technician
- Fire and Smoke Restoration Technician
Jerimiah
Jerimiah is a Reconstruction Laborer for SERVPRO of Iowa City/Coralville and he assists with reconstructing your home or business after mitigation from water or fire damage.
Hunter
Hunter is one of our Crew Chiefs here at SERVPRO of Iowa City/Coralville.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Condrad
Condrad is one of our Crew Chiefs here at SERVPRO of Iowa City/Coralville.
As a Crew Chief, he will ensure everyone follows the established policies & procedures by demonstrating a high level of customer service.
Matt
Matt is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, he ensures all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
Jacob
Jacob is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, he will ensure all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
Zebadiah
Zebadiah is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, he will ensure all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
Levi
Levi is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, He will ensure all inventory (Equipment, Products, Supplies) is put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
Jacob M
Jacob is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, He will ensure all inventory (Equipment, Products, Supplies) is put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
Chris
Chris is one of our Production Technicians here at SERVPRO of Iowa City/Coralville.
As a Production Technician, He will ensure all inventory (Equipment, Products, Supplies) is put into the work vehicle and makes it to the job site.
He will guarantee clear two-way communication with the crew chief and other technicians.
